Counselling Services

Counselling Services

About School Counselling



Our school realizes that students may face many issues as they grow up be it peer pressure, academic struggles or adapting to a new school. Apart from approaching their Tutors or the Head of House or Learning Family Head, we also encourage students to use counselling service as an additional, confidential support to help them address difficulties that affect their social, emotional or intellectual wellbeing. We believe that students will benefit from counselling after improving their self-awareness and wellbeing. We offer students two qualified counselors who visit the school regularly:

1. School Social Worker – Miss Kamy Yeung

UntitledShe is a registered social worker from the Hong Kong Children & Youth Services (HKCYS). She enjoys working with adolescents and believes that everyone has the strengths to grow up. She also believes that “the problem is not a problem but the coping is.”(from Virginia Satir) and hopes to work together with people to find more choices in their lives. Apart from counselling, she also offers group services such as We-Serve community service Team, Anti-Drug Force Group, Obsessed Anti-cyber-bullying Group and organizes various community services to the students. (Website:

She is available in school on Mondays, Tuesdays & Fridays. You can also reach her at 2240-6703 (SIS direct line) or 2572-5607 (HKCYS) or send her email at:

2. School Counsellor – Miss Sarah Shepherd

Sarah has a Master of Counselling and specialises in working with teens. She is the mother of two young adults who attended ESF schools, and has worked in different roles in several international schools in the US, China and Hong Kong. Her goal as a counsellor is to help students to navigate the challenges of school and teenage life, in a way that builds their confidence and coping strategies. Sarah is available on Wednesdays and Thursdays and can be contacted by email:

Where to Find Your School Social Worker / Counsellor:
The Counsellor’s Room is located on the G/F of D Block, which can be found at the end of Refectory.


What is counselling?

When you come for counselling, you have a chance to talk with a professional in confidence about whatever is going on in your life, whether you have problems regarding home or school, or simply want someone to talk to and seek advice from him/her. The counsellor will listen to you in a neutral and non-judgmental manner and help you work through challenges and explore your own strengths and potential clearly. S/he will respect your values, lifestyle and culture, and will work to help you make your own decisions, so that you feel stronger and more in control of your life.

What counselling can help?

Counselling, both individual and group, is helpful for a range of issues, such as:

  •    Identity and Self-image
  •    Self-esteem and Confidence
  •    Bullying
  •    Family problems
  •    Relationship problems
  •    Managing Emotions
  •    Depression and Self-harm
  •    Anxiety or Exam Stress
  •    Addictions
  •    Grief and Loss

Coming to see a counsellor is a positive step in trying to overcome your difficulties. Everyone has problems at points in their life, and sometimes we all need some help in finding our direction again. 


All conversations with you are private and confidential unless you give permission to share with others. The only exception is when there appears to be a serious risk to your own or others’ safety. In these circumstances, we would normally seek to speak to you first before contacting anyone else.

Sometimes it is helpful that we agree to share some information with your parents or teachers in order to get you the support you might need, this is always done with your permission too.

How to make an appointment

  • Speak with your Tutor or Head of House or Head of Leaning Family who will help you to arrange an appointment
  • Email a school social worker / counsellor directly (see email contacts above)
  • Call or Drop by the Counsellor’s Office (2240-6703) for making an appointment directly
  • Talk to your parents who can help you by doing any of the above

# Parents are welcome to contact the counsellor for consultations or referrals too.

Commitment to the process

Counselling is a collaborative process for both you and the counsellor. Engaging in the process will definitely help you to move forward though you may find it takes some time to talk openly with the counsellor. It will be important to commit yourself to scheduled appointments and taking responsibility for emailing or texting your counsellor in advance if you are unable to attend any meeting. It will help us re-arrange meetings with other student in need. You may reschedule another appointment.

Support for Parents

If your child is receiving counselling, you can help them by:

  • Respecting their privacy and the confidential nature of counselling
  • Try not to intrude on their experience but let them know you are available if they need to talk
  • Limit your advice and guidance by encouraging your child to express what their feelings, needs and goals are
  • Praise and encourage their positive manner in seeking help
  • Please feel free to contact our School Social Worker or School Counsellor if you require any help.
  • If your child is not ready for receiving counselling service in school but you as parents feel you need help, you may check the resources from any non-government organizations or private counseling service centres for assistance.

(updated at September 2015)

  • 24-Hour Hotlines for Crisis intervention
Organizations 24hours Hotlines Web-sites /

*Online Counselling

Social Welfare Department Hotline 社會福利署熱線 2343-2255
The Samaritans: Multi-lingual Suicide Prevention Hotline


*Email address:
The Samaritan Befrienders H.K.


Suicide Prevention Services


Family Crisis Support CentreCaritas 向晴熱線 (For Family Crisis) 18288
CEASE Crisis Centre 芷若園

(For Family Crisis & Sexual Violence)

Mutual Aid – HKCSS Helpline Directory 人間互助 社聯熱線 1878-668

(2) Other Youth Helpline

Organizations Helpline/ Enquiry Web-sites / Email
The Samaritan Befrienders H.K.


(Enquiry on handling suicidal risks)


Mon – Fri: 9am-1pm & 2-6pm *(Chinese Only)

KELY Support Group啟勵扶青會 2521-6890
Rainlily 風雨蘭 – Association Concerning Sexual Violence Against Women (For victims of Sexual Abuse) 2375-5322

M–F: 9am-10pm; Sat: 9am-1pm


HK Family Planning Association

香港家庭計劃指導會 (For health)



Narcotics Division, Security Bureau 保安局禁毒電話諮詢 2366-8822
Integrated Smoking Cessation Hotline 戒煙熱線 1833-183
HK Eating Disorders Association Ltd. 香港進食失調康復會 2850-4448


E.A.S.Y. enquiry & referral Hotline

(For Early Psychosis)思覺失調查詢

The Mental Health Association of Hong Kong 香港心理衞生會 2772-0047

(Chinese Only)

(3) Family Counselling Resources in HK                      

3.1) Integrated Family Service Centres from the Government / NGOs Sector:

On District Base: please search from website of Social Welfare Department (SWD) on the List of Integrated Family Service Centres/ Integrated Services Centres (should find it in accordance to the residential area of the Client) (revised in June 2015)

3.2) Other Counselling Services in Private Setting:

Name of Organizations Contact Details Address & Website
St. John’s Cathedral Counselling Service

* serving many ESF schools

Tel: 2525-7207 /


Fax: 2524-2777


Suite 7D, 7/F, On Hing Building, 1-9 On Hing Terrace, Central, HK

ReSource The Counselling Centre Ltd.


Tel: 2523-8979

Fax: 2845-7352


23/F, Li Dong Building, 9 Li Yuen Street East, Central, Hong Kong

Jadis Blurton Family Development Centre Tel: 2869-1962

Fax: 2869-7770


19th Floor, Kennedy Town Centre, 23 Belcher’s St,
Kennedy Town, Hong
The Practice Tel: 2523-3941

Fax: 2526-8076

Emergency: 8208-3212


301 Winway Building, 50 Wellington Street, Central, HK.

Central Health Partners Child Development Team

(with different types of professional support)

Tel: 2824-0822

Fax: 2824-0603


3/F, Baskerville House

13 Duddell Street, Central, HK


(for supporting students with SLD and/or AD/HD)


Tel: 2849-8218

Fax: 3019-7644


Room 1504, 15/F, CLI Building, 313 Hennessy Road, Wanchai, Hong Kong


Mental & Allied Health Consultancy

Tel: 2789- 9907


Suite 1201, Car Po Commercial Buidling, 18-20 Lyndhurst Terrace, Central, H.K.

Centre on Behavioural Health (HKU)


Tel: 2831-5158

Fax: 2816-6710



2/F, The Hong Kong Jockey Club Building for Interdisciplinary Research,
5 Sasson Road, Pokfulam, Hong Kong
Hong Kong Mood Disorders Centre (CUHK)



Tel: 2833 0838

2144 6004

Fax: 2144-5129



7A, Block E, 46, Ngan Shing Street, Shatin, NT

*(Chinese website Only)

Human Empowerment and Achievement Training, Caritas Family Service


HK Centre


Fax: 2522-2866

Can choose counseling centre in either Hong Kong Island (Caine Road) or

Kowloon (Boundary Street)

* (Chinese website only)

Green Pastures Whole Person Development Centre


(Cantonese, Mandarin & English speaking counselors)

Tel: 2771-1370

Fax: 2771-7717


9/F Wofoo Commerical Building, 574-576 Nathan Road, Kowloon, Hong Kong.

Soul Care Counseling Center
(Cantonese, Mandarin speaking social workers)
Tel.: 3586 2252

Fax.: 3586 2252

Email :


Rm 1004, Nathan Centre,

580, Nathan Road, Mongkok, Kln.

* (Chinese website Only)

Additional Information: You may also find the following professionals from these websites-

(Note: ***Currently, there is No Statutory Registration on who can practice as a Psychologist in HK and so the HKPS made a Register to ask members to observe the Code of Professional Conduct.)


Disclaimer: All information listed above is not comprehensive but for your information ONLY. You may explore other counselors, therapists, social workers that fit your needs and interests.